Bring your field workers and office managers together
Having teams of people in the field has always proven to be a challenge – There is a constant need to improve the co-ordination between field teams and office managers. Having visibility into your work teams planned activities and execution enables companies to be more responsive in the level of service to their customers. The primary goal of any workforce solution is to improve effectiveness and productivity and contribute to the top line. In today’s landscape, this can be achieved using technologies such as MIO MAP – WFM.
We help you improve the effectiveness of your field teams. Our mobile first built WFM solution – allows businesses to implement an anytime – anywhere cloud based operations to improve resource scheduling, manage teams and address issues which derive from managing the operational components of your work teams. Now Companies can equip their workforce with effective execution solutions to improve visit scheduling and improve customer service. Receive alerts to missed visits, non-attendance or other issues on site, allowing you to react before your customer raise these issues. Deploy all crucial elements of WFM which includes visit planning and scheduling, workforce tracking and tracing, activity management, attendance, customer surveys, onsite activities & workflows, dynamic forms and integrate to back-end systems if required.