Regardless of the current level of service and support, customers are demanding and will continue to demand improved service performance, from a speed and efficiency point of view. Mio mobile app platform – Field service management (FSM) solution delivered from cloud and executed via mobile device helps to meet the current demand and challenges of all types of field service organizations. Mio mobile app platform for FSM delivers extensive pre-visit functionality in terms of ticket and issue mgmt, scheduling and dispatch, customer and parts management and workforce planning – scheduling, attendance, tracking and tracing etc. The on-site functionality delivered via mobile device includes schedules, alerts, customer location map, parts management, service notes and pictures, invoicing work, orders, online/offline functionality and many more.

Service ticket management
Scheduling & dispatch
Parts, labour & expenses
Connect & collaborate
Assets/parts management
Mobile service/work orders
Compliance & checklists
Status, Invoice & payments
Van stocks/parts
Check-in & location
Customer management
Meter readings & Asset tags
Mio FSM – Transforming the Field Service Industry

Data access in real time

Increase WO completion rate

Effective route planning

Manage complex inventory

Avoid non billable tasks

Identify trends & patterns

Improved service efficiency

Customer satisfaction

Increased workforce utilization

Optimize Service Calls, Reduce Costs, and Boost Revenues with Mio FSM

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